1. Check the Dialer
   1. Double Click on "My Computer" to open it.
   2. Double Click on "Dial-up Networking" to open it.
   3. There should only be 2 items in this folder: "Make new Connection" & "Elknet Internet Dialer" any others can confuse the program and should be removed if they are not being used by other Programs.
   4. Right Click on "Elknet Internet Dialer" then left click on "Properties"
   5. Check settings on this page: Correct area code, correct phone #, Use Country Code & Area Code, should be checked, check also for right modem
   6. Click "Server Type" Button (tab in Win 98)
   7. Click "Server Type" Box. Should only be "PPP, Windows 95, Windows NT 3.5, Internet" ( or if you have Win 98 it will say Window 98)
   8. See what boxes are checked: Should be - "Enable Software Compression & TCP/IP"
   9. Click on "TCP/IP Settings" Button
   10. Dots should be next to "Server Assigned IP Address" and "Server Assigned Name Server Address"
   11. Primary and Secondary DNS numbers.64.83.160.45 for Primary, 64.83.160.56 for Secondary and Primary and Secondary WINS should be all 0's.
   12. Both bottom boxes should be checked.
   13. Close all boxes that are open using the "OK" buttons only.
       
       
2. Check the Network Settings
   1. Double Click "My Computer" then "Control Panel" the "Network"
   2. In the Network Control Panel under configuration, there might be several items, you want the following items listed:
      Client for Microsoft Networks, Microsoft Family Logon, Dial up Adapter, TCP/IP

      If you have a listing for an Ethernet card, that can stay in the list. If you don't have the Client for Microsoft Networks, that is okay. (If your computer is on a network, have your network administrator check these settings. If these settings are changed they may cause problems in your network).

   3. Double Click "TCP/IP (If you get a message about changing TCP/IP Settings-click OK)
   4. A box with tabs along the top should open up. Click each tab and follow directions below:
      IP ADDRESS: Dot next to "Obtain an IP address automatically"
      WINS CONFIG: Dot next to "Disable WINS resolution"
      GATEWAY: Should be empty
      DNS CONFIG: Dot next to "Disable DNS"
      BINDINGS: Under bindings, there will be one of three options:
      1- A check mark by Client for Microsoft Networks
      2- A check mark by Microsoft Family Logon
      3- A check mark by Client for Microsoft Networks and Microsoft Family Logon
      4- or nothing will be in this box at all

      ADVANCED: None or No

   5. Windows Logon should be in the middle of the page under Primary Network Logon
   6. Close this box - Click on "OK" to close Network box. Close Control Panel"

      Re-boot the computer and connect. Try out the Internet Explorer and Out Look Express by checking web sites and mail.