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How can I troubleshoot Internet Explorer 5.0 on Windows '98?
  1. Right Click Internet Explorer icon on desktop (blue "e") to bring menu. Left click "Properties" and a window with tabs should open.
  2. Check the information under each tab as noted here (make changes as needed)
      GENERAL: Home Page Address (http://www.elknet.net)
      SECURITY: User preference (set as you like)
      CONTENT: User preference (set as you like)
      CONNECTION: Should see "Dial-Up Settings" with a white box. In the white box should be: "Elknet Internet Dialer" (default). Any others which aren't absolutely necessary should be removed. They may confuse things. Check which circle has the dot below that. Dot should be next to "Always dial my default connection" Click that circle to put the dot there, if needed. There should be a check mark in the box next to: "Perform System Security Check Before Dialing"
      PROGRAMS: You should see several boxes with down arrows on their right sides, labeled as follows. Check each one's contents as shown.
        HTML: >this box is blank<
        E-Mail: Out Look Express
        Newsgroups: Out Look Express
        Internet Call: Microsoft Call
        Calendar: >this box is blank<
        Contact List: address book

    There should be a check mark in the box next to "Internet Explorer should check to see if it is the default browser"

  3. When all of these are set as above, click the "Apply" box, then click the "OK" to close this window.

     

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