How can I check my settings for Outlook Expess5.0? If not already open, click the blue "e" on your desktop, or click on the icon for Outlook Express, also on your desktop. At the top of Internet Explorer, click the button labeled "Mail" near the right side. A menu should drop down. Click on "Read Mail" (a box might open up asking if you would like to go online now. Click the "No" button). Outlook Express should now be open and you should see File, Edit, View, Tools, Message, Help across the top of the page. Click on Tools and a menu should drop down. Click on Accounts, a box should open with tabs at the top. Click on the Mail tab. In the white box, you should see "ElkNet Email" (this is just the name of the mail account, it could be labeled anything) Mail (default) Dial-up: ElkNet Internet Dialer. Click on ElkNet Email, then click on Properties. General Tab -- Make sure the Name and Email address are correct. Make sure your Reply Address field is the same as your Email Address field. Click on Servers -- the top item should read as follows: "My incoming mail server is a: POP3 server." The Incoming Mail Sever: should be set to mail.elknet.net and the Outgoing Mail Server: should be set to smtp.elknet.net. Your Account Name and Password should be entered. NOTE: The account name should just be your account name, do not add the @elknet.net after it. Remember the password is case sensitive. Click on Connection -- Make sure "Always connect to this account using (name of dialer listed here)" is checked and the name of dialer is listed in the white field. If blank, click on down arrow and see if it is listed and if so, click on that dialer. Click OK, then Close to exit the Internet Mail Account screen. You should be all set to send and receive email. | Main Troubleshooting Page |